سياسة الاسترداد
Return and Refund Policy
At StoryMeHub, all our products are personalized and custom-made, which means they are created uniquely for each order.
Printed Products:
-
You may cancel your order within 6 hours of placing it.
-
After 6 hours, the order goes into production, and cancellations are no longer fully refundable.
-
Refunds After Production: If you request a cancellation after the 6-hour window, you will receive a 50% refund, as the story has already been sent to production.
Digital Products:
-
All digital products are non-refundable. Once purchased, we cannot accept any returns or offer refunds.
For any questions or concerns regarding your order, please contact us at: support@storymehub.com
We appreciate your understanding, as this policy ensures that every StoryMeHub book or digital product is created with care and attention specifically for you or your child.